The mastermind behind Chaotically Mindful. I'm here to ensure you never get mansplained about SEO again while reminding you that you CAN be found in search without compromising your values.
February 9, 2024
Read time: ~13 minutes

I’m not really a forum kinda gal — But I spend a lot of time on Reddit doing SEO and copywriting research. The other day I stumbled upon a forum where I saw someone convince someone else to turn their ‘ “About Us”’ page into a product page/sales page because ‘IMO it’s a waste of space if it’s not actively selling. No one reads them anyway.’
My eyebrows nearly left my face when I read that but if you’re here reading this then that means you’re also unsure about whether your website needs an “About Us” page. The answer is: you absolutely do. So let’s talk about it.
For anyone who has spent time in a sales position (selling your own business/services counts), what is the most important key to being successful in sales?
*say it with me* relationship building.
When it comes to your website, the “About Us” page serves as a bridge between your brand and your audience.
It allows you to create a meaningful connection & potentially convert your visitors into loyal customers/clients.
It’s also a great place to add your location (good or SEO) and show off your credentials (builds authority).
Your “About Us” page is like the meet and greet at a networking event. You’re taking in everything a person is ‘presenting’ to you and analyzing it to see if you want to continue the conversation and the connection.
Whether you’re a habitual “About Us” page reader or not, to write a good “About Us” page, think about why someone might be visiting it:
Like a first blind date you’re feeling them out to see if they could be the one for you.
Example: You’re looking for a new pair of socks and find yourself on a website that makes organic, allergy-friendly socks. Everything looks good but… who are they and why do they make allergy-friendly socks? Are they a corporation capitalizing on a market with few choices or was it built by someone who experienced the problem firsthand? You head to the “About Us” page to find out more.
These are the kinds of things you want to think about when you’re creating your “About Us” page.
Let’s take all of this *gestures wildly above* and turn it into something we can use to write an “About Us” page.
I know you have 10 tabs open right now each giving their own advice about how to write your “About Us” page. My advice? Go with whichever one resonates with you the most. Because at the end of the day it’s your business, your website, your audience.
I believe in you.
I want to mention a couple of places my thoughts differ from the other advice before we get into writing and SEO tips.
I see a lot of advice that tells you if you don’t have a mission/vision statement to make one up because it needs to go on your “About Us” page. I have beef with that. If you don’t have one and you don’t want to write one, don’t.
Knowing your audience and writing for your audience is incredibly important. But you shouldn’t have to give up important parts of your character or story. There’s enough boring, stuffy and corporate copy out there. If you can tie your quirkiness and hobbies into the meaning of your business — do it.
We need more people showing up authentically — especially in the age of AI.
Most of the advice you’ll come across will tell you to tell your story but don’t bore people with irrelevant details. For example, if you’re an accountant, they’ll say:
But I argue those ‘irrelevant details’ are what show off your personality!
If any of those quirky details are important to how you got here in this business today, are part of the culture you’ve built, or will resonate with the audience you’re trying to attract …. Do it!
We’re all out here looking for a connection, a spark, something different.
Fun fact: I specifically chose my accountant because she asked me what my Zodiac sign was on the intake form and brings up the current zodiac season in her newsletter.
You’ve got the why, you’ve got a disclaimer, let’s get into how to actually write it.
Writing for yourself suuuuuucks but stick with me and we’ll fly through it. If you include 4/6 of these things in your About page I can almost guarantee* it will be awesome.
*I, in fact, cannot guarantee a damn thing. Don’t come for me.
If you have one. If not, don’t worry about it. Pass Go and head to #2. If you do have one put them right up there at the top.
This section needs 2-3 sentences to describe what you do, who you do it for, and how you do it. We’re going to use a little formula to create this section. If these don’t resonate with you, do a quick Google (or Pinterest) search for ‘Unique Selling Point or USP.’
In 2-3 paragraphs describe your origin story. What happened in your life that brought you here? If this were a book, where would the beginning start?
It could be:
Keep your target audience in mind, keep it relevant, and show off your personality.
This could be anything:
If you have none of that, try to include a snippet from a review.
Technically this can be included with the origin story but find a way to show off who you are.
Again, I say the more obscure the better. (We’re all looking for a connection). Everyone loves hiking but…
For any millennials who have been told to take personality out of business — ignore that.
This is probably one of the most underrated items on your About page.
Your ideal audience is here, they read it, they like you — now what? What is the call to action, what do you want them to do?
It’s difficult to write about yourself. All your life you’ve been told not to brag (👀) but now you have this business and all you’re supposed to do is brag!
If you can’t get out of your own head, switch up how you’re brainstorming.
We’ve covered a lot and I hope the wheels are turning. These final points are just a few suggestions from a chronic “About Us” page reader (and copywriter). These tips will elevate your About page and help your audience feel like you made it to connect with them.
Use a headshot if you have to or if you’re not ready for a brand photographer, grab a friend, a drink, and make a day of it.
Again, you gotta know your target audience but write like you speak. People can tell when you’re not being authentic. Write like you’re writing a letter to a friend. Yes, a physical letter.
Here’s your prompt: Your friend in Europe whom you haven’t seen in years is writing you to say she heard you started a business. She wants to know all about it and what made you decide to do it!
Just because you don’t find something interesting about yourself doesn’t mean other people also won’t find it interesting. People are always looking for a connection.
If you do nothing in your free time, I bet you could say “When I’m not doing this I like to lay in my bed and stare at the ceiling until the sun has set and it’s finally time to go to bed and start a new day” and people would relate.
I tend to go a little overboard. I want to say all of the things (I’m working on it). Keep your About page skimmable, keep the paragraphs short, and add multiple heads so that it’s structured well for a reader (and the search engine).
Preferably not to your business partner or life partner. But read it to a friend, a parent, someone who kind of knows what you do but not really.
Are you a woman, queer, non-binary, Latine (is that the word we’re using?) Black, Asian? Put it in the About page! These three things are all items the search engine will pick up AND are all things that help connect your audience to you.
Finally, don’t forget to include SEO on your About page.
Is it likely your About page will drive massive traffic to your site? No, not really. But can it drive some traffic? Definitely! So should you optimize it for SEO? Also definitely.
Even though it’s not an SEO priority, keep the “About Us” page crawlable (don’t no-index it) and don’t make it too make clicks away from the home page. It should be in the menu bar/easy to find.
(don’t listen to Reddit).
Okaaaay, Lauren help me understand!
Google has said over and over (AND OVER) again that its highest priority when evaluating websites is good content and overall user experience on a website.
An About page is a perfect opportunity to add more good content.
You only need to have a keyword in a few strategic places:
And bonus points if you can include your brand name in at least one of these.
Use a keyword that describes what you do or who you are. It can be a main keyword, like copywriter, or something a little different, like conscious business.
Why? Because your about page is still getting indexed so people looking for the action of what you do — whether that’s to find a business or to feature you in an article. Your about page can still serve as the first place people land and the first way they hear about you.
Another reason you want to have a fabulously engaging page that helps them understand your brand.
Some examples:
In this great big overly connected world, everyone is looking for a spark of connection that could make them a customer for life.
If this blog resonated with you and made you think about getting SEO help, I’d love to talk!
You might also be interested in…
Alright, enough chit-chat, let’s make a plan. Fill out the contact form and let me know what you’re thinking. Your excitement, your concerns, your hopes and dreams (your pet’s names?!).
We’ll schedule a no pressure discovery call to see if we’re a good fit. I promise to use normal-people words (no indecipherable word-salads here). It’s free, 30-ish minutes and I won’t hound you for weeks afterward — seriously, I don’t have time for that. First step, let’s see if this makes sense. Second step, let’s help you get found.